Emergency help
Phone first.
Calling before you leave lets the team prepare, and they can tell you what to do on the way. If in doubt, phone.
24-hour animal hospital012 000 0199Acacia Ridge 24-Hour Animal Hospital, open all day and night Kestrel Vets reception012 000 0123Monday to Friday 08:00 to 17:00, Saturday 08:00 to 12:00Saved on this phone. This page works with no signal.
Go now if you see
- Trouble breathing, or gums that look pale, blue or grey
- Collapse, or a seizure lasting more than three minutes
- Hit by a car, a bad fall, or heavy bleeding
- Straining to pass urine, especially a male cat
First aid while you phone
Poisoning
Do
- Phone first, then follow what the vet says.
- Take the packet, plant or product with you. Note the time and roughly how much.
- Keep other pets away from it.
Do not
- Make your pet vomit unless a vet tells you to.
- Give milk, food or home remedies.
- Wait to see if symptoms show.
Heatstroke
Do
- Move your pet into shade or a cool room and phone us now.
- Pour cool (not ice-cold) water over the belly, legs and paws. Use a fan if you can.
- Offer small sips of water. Stop cooling once breathing settles, and still go to the vet.
Do not
- Use ice or ice-cold water.
- Force your pet to drink.
- Wrap them in a wet towel and leave them.
Bloat (swollen belly)
Do
- Go immediately. A hard, swollen belly, drooling and retching with nothing coming up is an emergency.
- Phone ahead while someone else drives.
Do not
- Wait to see if it passes.
- Give food or water.
- Press on the belly or try to make your dog sick.
Snake bite
Do
- Keep your pet calm and as still as you can. Carry them if possible.
- Note the time and where on the body. Phone ahead and go.
- A photo from a safe distance helps, but only if it is safe.
Do not
- Cut the wound, suck it or use a tourniquet.
- Put ice on it.
- Try to catch or kill the snake.
This is first-aid guidance, not a diagnosis. Your pet still needs a vet in every case above.